Is this provider easy to reach in an emergency?
                        
                        
                            Absolutely! I can always count on them
                        
                        
                            Does this provider have helpful information available online?
                        
                        
                            Yes, they have a great website and are present in many online directories
                        
                        
                            Did this provider ever take personal phone calls while in the appointment room with you?
                        
                        
                            He/she would never do that! Their full attention is always on me.
                        
                        
                            Did a staff member acknowledge or greet you when you entered?
                        
                        
                            Immediately! They gave me a friendly greeting as soon as I walked in