Did the staff make you feel uncomfortable when you called with questions or concerns?
                        
                        
                            Somewhat, they should have been more polite
                        
                        
                            Was this provider's office easy to locate?
                        
                        
                            Fairly Easy
                        
                        
                            Did this provider ever dismiss your concerns as unimportant?
                        
                        
                            Yes, they said I was overreacting, and I knew I wasn't
                        
                        
                            Did you feel like this provider's office was understaffed?
                        
                        
                            Yes, I had to wait a long time before someone was able to help me