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LaDonna Ross, Owner/Administrator

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LaDonna Ross, Owner/Administrator
Village Healthcare Center
(10 Reviews)
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1709 S Main Broken Arrow, OK 74012
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About

LaDonna Ross, Owner/Administrator

Small facility, home-like atmosphere, rehab services available, physical therapy, occupational therapy and speech therapy.
Primary Specialty

Nursing Home

Office Staff Longevity in staff
Map and Directions
1709 S Main, Broken Arrow, OK 74012
Services Long Term Care, Skilled Nursing/Rehab, Hospice services when needed
Consumer Feedback
(10 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3 star average for Expertise
Staff
5 star average for Staff
Recommended
3.5 star average for Recommended
Value
3 star average for Value
View All 10 Reviews Add a Review
Recent Reviews
Outdated facilities,poor customer service from the top down,cafeteria is to small.There is nothing special about this place,except the the residents.No communication from staff that involves the residents,unless it involves money.This is no special facility,as it states on their outside sign,Outdated facilities.Underpaid,Overworked,Lame Supervisors.The State needs to conduct a surprise SURVEY on The Village."Yes it is a different kind of heath care",care the could be conducted at a modern at a facilitywhich has a better attitude towards the residents and their families,than the Village.
by john xxx.xxx.95.218
November 27, 2012
They had a huge selection of magazines in the waiting room. I was able to find some of my favorites and they kept me entertained while I was waiting for my appointment. They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something.
by Poohrmh
September 27, 2011
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Recent Polls
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.154.149
August 10, 2013
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
by Anonymous xxx.xxx.68.252
October 25, 2012
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