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Treetops at Mohegan Lake

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Treetops at Mohegan Lake
Treetops at Mohegan Lake
(4 Reviews)
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3550 Lexington Ave Mohegan Lake, NY 10547
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About

Treetops at Mohegan Lake

Treetops at Mohegan Lake is a Nursing Home facility at 3550 Lexington Ave in Mohegan Lake, NY.
Primary Specialty

Nursing Home

Map and Directions
3550 Lexington Ave, Mohegan Lake, NY 10547
Services Treetops at Mohegan Lake provides extended-stay nursing care to seniors with varying levels of disabilities in Mohegan Lake, NY.

Please call Treetops at Mohegan Lake at (914) 528-2000 for more information or to schedule an on-site visit.
Consumer Feedback
(4 Reviews)
Service
3.5 star average for Service
Environment
3 star average for Environment
Expertise
3 star average for Expertise
Staff
1.5 star average for Staff
Recommended
3 star average for Recommended
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Recent Reviews
My aunt was a resident for at least 8 months prior to her death. It was always difficult to make contact with her nurse and social worker. Contacting the facilty itself was not a problem. After the switchboard transfered you it was rare to make contact. Even after leaving a message on their voicemail it was unusual to receive a response, even after repeated messages. At this time, two weeks after my aunt's death I am still trying to get a response in relation to missing valuables.
by bill xxx.xxx.215.46
November 04, 2014
I did not feel safe at all in their care. I definitely had doubts about their qualifications. The first time I walked into their FACILITY, I immediately smelled an absolutely horrible odor. I don't think they've ever cleaned the place. It made me nauseous. I'd rather go to someone else who might actually appreciate my loyalty and business. I wasn't greeted at all when I entered their oFACILITY. I could tell they noticed I walked in, but they still didn't acknowledge me. Whenever I have a question, even if it's very basic, they always make me schedule an appointment, which is extremely frustrating.My father is very ill and suffered a stroke and while he was their at the facility they left him UNATTENDED in his wheelchair only for him to fall and had a large laceration on his head and knee. I was furious thi sis unacceptbale not only did we find him in URINE all the time and if it werent that we his children fed him they wouldnt even notice. It was so sad it broke my heart and my siblings we had him transferred immediately. i am sending a complaint to the Board of health for the foul odor of URINE now I know why they never change these poor patients, very sad. I am also sending a complaint to Northern Westchetser hospital as well who own the facility and was not impressed by PEGGY the SUPERVISOR who wasnt compassionate enough to undesrtand how upset we were and said "THIS IS NOT A ONE ON ONE FACILITY" are you kidding me, I said as soon as he arrived here you were advised that he cant be left unattanded and he was and got seriously hurt. Thank God it wasnt a fatal fall but this is unacceptbale. PLEASE DO NOT LEAVE YOUR FAMILY AT THIS PLACE!
by MR xxx.xxx.59.42
November 04, 2012
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Recent Polls
Does this provider promptly return your phone calls?
Yes
Did this provider seem irritated to be working with you?
No, they were polite
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this nursing home answer all of your questions?
Yes
by Anonymous xxx.xxx.213.178
April 22, 2013
Was this provider's office easy to locate?
I got lost, but eventually found it
Was this provider late to your appointments?
No, they were on time
Did this provider prominently display their diplomas or business license?
No, I never saw one
Was it easy to make an appointment with this provider?
Yes
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
by Anonymous
June 01, 2011
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