Did this provider ever take personal phone calls while in the appointment room with you?
                        
                        
                            No, they've never taken personal calls with me
                        
                        
                            Did this provider seem well-trained and experienced?
                        
                        
                            Yes, they seemed very qualified
                        
                        
                            Does this provider remember you by name?
                        
                        
                            No, I always have to remind them
                        
                        
                            Did this provider leave you unattended for an extended period of time?
                        
                        
                            Yes, I was left alone too long