Did a staff member acknowledge or greet you when you entered?
                        
                        
                            Not at all. They saw me but didn't greet me at all
                        
                        
                            Is this business in a safe neighborhood?
                        
                        
                            Yes, it was in a safe enough neighborhood
                        
                        
                            Was this provider's office too loud?
                        
                        
                            No, it wasn't too loud
                        
                        
                            Did this provider have an entertaining selection of waiting room magazines?
                        
                        
                            Somewhat, but they need a bigger selection
                        
                        
                            Was this provider's office clean?
                        
                        
                            Yes everything was neat and sterile