Were you able to relax during your appointment?
                        
                        
                            Yes
                        
                        
                            Were you able to get answers to simple questions from this provider without scheduling an appointment?
                        
                        
                            Yes
                        
                        
                            Were the staff members able to answer your questions?
                        
                        
                            Yes, they were able to answer my questions
                        
                        
                            Did this provider's staff seem to respect him/her?
                        
                        
                            Yes, I could tell the staff respected him/her