Did this provider answer all of your questions?
                        
                        
                            No, I left confused and frustrated
                        
                        
                            Was this provider's staff friendly?
                        
                        
                            No, they were rude
                        
                        
                            Did you leave the office feeling satisfied with your visit?
                        
                        
                            No, I felt confused and uneasy when I left
                        
                        
                            Was this provider's office easy to locate?
                        
                        
                            I got lost, but eventually found it
                        
                        
                            Are you going to visit this provider again?
                        
                        
                            Only if I couldn't find a better substitute