Does this provider remember you by name?
                        
                        
                            Sometimes, but not always
                        
                        
                            Is this provider willing to pursue advice from other providers when necessary?
                        
                        
                            Yes, they were willing to ask for advice when necessary
                        
                        
                            Does this provider welcome questions?
                        
                        
                            Absolutely! They are happy to answer all of my questions
                        
                        
                            Does this provider promptly return your phone calls?
                        
                        
                            Yes
                        
                        
                            Did this provider use excessive foul language?
                        
                        
                            Not at all! They are always respectful and courteous!