Has this provider ever cancelled your appointment on you last minute?
                        
                        
                            Never, they are very reliable.
                        
                        
                            Was it easy to find parking at this provider's office?
                        
                        
                            Yes, it was convenient
                        
                        
                            Was this provider willing to stay open late to accomodate your needs?
                        
                        
                            Yes, they've stayed open late when I've needed help
                        
                        
                            Was this provider late to your appointments?
                        
                        
                            No, they were on time
                        
                        
                            Did you spend a lot of time in the waiting room at this provider's office?
                        
                        
                            No, my appointment started at the scheduled time