Did this provider listen to your input and concerns?
                        
                        
                            Somewhat. But I mostly felt ignored.
                        
                        
                            Does this provider have helpful information available online?
                        
                        
                            Yes, but very little
                        
                        
                            Was this provider's office clean?
                        
                        
                            It was satisfactory
                        
                        
                            Were the staff members able to answer your questions?
                        
                        
                            The staff didn't seem to know very much, they couldn't ever answer my questions
                        
                        
                            Did this provider answer all of your questions?
                        
                        
                            No, I left confused and frustrated