Did you have to wait long after you arrived for your appointment?
                        
                        
                            No, I didn't have to wait very long
                        
                        
                            Did the staff make you feel uncomfortable when you called with questions or concerns?
                        
                        
                            Not at all! They were happy to address every concern I had
                        
                        
                            Are you confident that this provider will continue working with you until a solution is reached?
                        
                        
                            Absolutely! I'm confident they will work hard to find the best solution for me
                        
                        
                            Does this provider remember you by name?
                        
                        
                            Sometimes, but not always
                        
                        
                            Did this provider pressure you to purchase any unnecessary products during your visit?
                        
                        
                            Absolutely not! I was never uncomfortable