Did this provider ever postpone your appointment?
                        
                        
                            No, they never postpone my appointment
                        
                        
                            Did this provider ever take personal phone calls while in the appointment room with you?
                        
                        
                            No, they've never taken personal calls with me
                        
                        
                            Does this provider remember you and your circumstances at every appointment?
                        
                        
                            Yes
                        
                        
                            Does this provider adhere to the customer is always right policy?
                        
                        
                            Yes, they listen to all complaints and make every effort to correct the situation.