Does this provider promptly return your phone calls?
                        
                        
                            Yes
                        
                        
                            Did you feel like this provider's office was understaffed?
                        
                        
                            No, they were fully staffed
                        
                        
                            Did this provider seem irritated to be working with you?
                        
                        
                            No, they were polite
                        
                        
                            Did the staff make you feel uncomfortable when you called with questions or concerns?
                        
                        
                            No, they didn't make me feel uncomfortable