Would you refer this provider to a family or friend?
                        
                        
                            Yes
                        
                        
                            Were the staff members able to answer your questions?
                        
                        
                            Yes, they were able to answer my questions
                        
                        
                            Was there annoying music playing while you waited or during your visit?
                        
                        
                            Yes, but it didn't bother me much
                        
                        
                            Was this provider's office too cold?
                        
                        
                            No, it was fine
                        
                        
                            Did this provider ever dismiss your concerns as unimportant?
                        
                        
                            Never, they go out of their way to address every concern of mine immediately