Coast Dental

Coast Dental
Coast Dental 1435 Southeast 8th Terrace Suite A Cape Coral, FL 33990
About

Coast Dental

Coast Dental is a Dentist facility at 1435 Southeast 8th Terrace Suite A in Cape Coral, FL.
Primary Specialty

Dentist

Services Coast Dental is a dentist/dental office located in Cape Coral, FL. A dentist is trained to diagnose, treat, and prevent diseases of the gums, teeth, and jaw.

Please call Coast Dental at (239) 574-2000 to schedule an appointment in Cape Coral, FL or get more information.
Consumer Feedback
(8 Reviews)
Service
3 star average for Service
Environment
3 star average for Environment
Expertise
2 star average for Expertise
Staff
2 star average for Staff
Recommended
2 star average for Recommended
Value
2 star average for Value
View All 8 Reviews Add a Review
Recent Reviews
After dealing with a terrible tooth pain for weeks, I could no longer bear it and just gave in to see an emergency dentist. The pain is so bad and throbbing that even Vicodin isn't helping! I called my insurance company this morning to verify that they were in network and this one was close-ish to where I lived so I said,"Why not?". My dental insurance gives me up to 2K annually and I've got some pretty wonderful coverage.

As I was waiting in the waiting room, I was reading other reviews on other sites (and believe me, I work in the service industry and I know when those 5-star reviews are from the company or their employees to make them look good... it's sickeningly obvious). After a longer wait than I'd like (I wasn't too surprised, I did call ahead, but was still unexpected for them... so I understood), and when I got in the room, the nurse or hygienist, or whoever she was didn't have the most firm grasp on the English language, but I didn't so much mind that as much as completely uninterested and disconcerting she seemed as I was explaining my agony. The staff seems to be of epic failure.

I brought my own X-rays from my former dentist and she said I needed new ones. Later saying she wouldn't charge me for the X-rays (I demanded to get that in writing, but alas, they didn't follow through). After consulting with the actual dentist (who was very nice and very professional), a simple extraction is all I need and they said I could be in and out in as little as 45 minutes. Cool, right? The agony will be over soon!

I asked to see how much (if anything) the procedure would cost me out of pocket and they slam me with a whopping $300 bucks I need to pay right there out of pocket! I had an emergency ROOT CANAL done, didn't have to pay anything out of pocket on the spot, and the bill was sent to me and it didn't even cost me that much. Oh? I'm supposed to believe that my insurance would only cover $50? Yes, I get 2k of annual coverage, and I only have to pay 20% of procedures out of pocket... last time I checked, your basic extraction doesn't cost you $1500 overall! What an utter rip off! I hadn't used any of my coverage this year, so why the steep fee?

I explained this to the hygienist I had (who presented me this monstrosity) and all she kept saying (and I quote) "When you don't use the coverage you lose it. You didn't use coverage last year, it doesn't roll over".... So, darling... What part of I haven't used any of THIS YEAR'S coverage don't you understand!? She came back to the room with a prescription of 400mg of ibuprofen which I gave back to her stating that even if my big girl vicodins aren't doing a damn thing for it, idly biddy ibuprofen won't. I called my insurance company and they told me to BOLT out of there and NEVER look back. Seriously, when I went to another office afterwards and when I told them where I came from, everyone in the office shuddered and asked how I made it out with all my limbs as well as my wallet.

So overall:
Office cleanliness and overall atmosphere? - s'okay.
Front office staff: Pretty good... not overly rude, but did have a genuine look of wanting to be somewhere else.
Hygienist: EPIC FAIL.
Dentist: Excellent... He shouldn't be there.
Pricing: EPIC EPIC FAIL. The most outrageous pricing in a sub-par dentists office I've ever seen. WTF.
by Captain Awesome xxx.xxx.198.253
October 29, 2013
I would Not recommend this dental provider to anyone. Due to my insurance I had to change dentists so I chose Coast Dental. Upon arriving at my first appointment I had to wait for 30 minutes. When I went back to get x-rays, the technician started bad mouthing my previous dentist. Then the dentist came in and began to tell me her whole life story, how her x-dental husband cheated on her with his secretary, and how she was dating a man, blah, blah, blah. It was very unprofessional! Then to top it off, they didn't even clean my teeth. They made me make another appointment for cleaning. I have been there 2 times for cleanings and that was enough for me. My hygenist was friendly, but she was going to charge me $42 dollars for flouride and my insurance covers it. Then she proceeded to try and sell me special mouth wash because my gums started bleeding when she flossed them. Of course they are going to bleed when you are picking at them with tools.Oh and the charge a $5.00 OSHA fee. I have never had to pay for and OSHA fee at any dentist I have ever been to. I walked out all 3 times totally dissatisfied and am currently looking into finding a new dentist.
by Totally Dissatisfied xxx.xxx.64.2
January 10, 2013
Recent Polls
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Not really
Did this provider spend time asking questions and listening to you?
Not really
Did this provider seem well-trained and experienced?
Not very
Did this provider seem current about the latest advancements in their field?
No
by know xxx.xxx.217.241
August 06, 2014
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Is this provider willing to pursue advice from other providers when necessary?
Not really, they discouraged any sort of outside advice
Did you receive sample toothbrushes or toothpaste to take home?
No, I didn't receive anything at all
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous xxx.xxx.33.76
October 09, 2013
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