Did a staff member acknowledge or greet you when you entered?
                        
                        
                            Yes, I was greeted when I walked in
                        
                        
                            Is this business in a safe neighborhood?
                        
                        
                            Yes, it was in a safe enough neighborhood
                        
                        
                            Did this provider promise services he/she couldn't provide?
                        
                        
                            No, they were able to provide everything they said they would