Does this provider promptly return your phone calls?
                        
                        
                            Not really. I usually have to wait a long time
                        
                        
                            Did you feel like this provider's office was understaffed?
                        
                        
                            No, they were fully staffed
                        
                        
                            Did this provider's staff seem to respect him/her?
                        
                        
                            Kind of, but not very much
                        
                        
                            Was the waiting area spacious?
                        
                        
                            No, but I can always find a seat
                        
                        
                            Does this provider use current and safe equipment?
                        
                        
                            Yes