Did a staff member acknowledge or greet you when you entered?
                        
                        
                            Yes, I was greeted when I walked in
                        
                        
                            Did this provider seem well-trained and experienced?
                        
                        
                            Absolutely, they were an expert!
                        
                        
                            Was it easy to find parking at this provider's office?
                        
                        
                            Extremely easy, and close to the entrance
                        
                        
                            Did you spend a lot of time in the waiting room at this provider's office?
                        
                        
                            No, my appointment started at the scheduled time