Did this provider have an entertaining selection of waiting room magazines?
                        
                        
                            Yes
                        
                        
                            Was it easy to make an appointment with this provider?
                        
                        
                            No, it took a while
                        
                        
                            Does this provider adhere to the customer is always right policy?
                        
                        
                            No, it is their way or the highway
                        
                        
                            Does this provider treat every client equally?
                        
                        
                            No, they definitely favor certain clients
                        
                        
                            Was it easy to find parking at this provider's office?
                        
                        
                            Yes, it was convenient