Was this provider argumentative or easily angered?
                        
                        
                            No, they were very calm and understanding
                        
                        
                            Are you confident that this provider will continue working with you until a solution is reached?
                        
                        
                            Yes, I know I can count on them to find a solution
                        
                        
                            Did you have to wait long after you arrived for your appointment?
                        
                        
                            No, I didn't have to wait very long
                        
                        
                            Did this provider ever take personal phone calls while in the appointment room with you?
                        
                        
                            He/she would never do that! Their full attention is always on me.
                        
                        
                            Did you leave the office feeling satisfied with your visit?
                        
                        
                            Completely!