Has this provider ever cancelled your appointment on you last minute?
                        
                        
                            No, they didn't cancel on me last minute
                        
                        
                            Did this provider's staff seem to respect him/her?
                        
                        
                            No, it was obvious the staff didn't think he/she was qualified
                        
                        
                            Does this provider always take that extra step to make you feel special?
                        
                        
                            No, I don't think they appreciate my loyalty
                        
                        
                            Are you confident that this provider will continue working with you until a solution is reached?
                        
                        
                            No, I'm always worried they're going to settle with a solution that isn't the best
                        
                        
                            Would you recommend this provider to others?
                        
                        
                            Absolutely Not