Did this provider seem well-trained and experienced?
                        
                        
                            Yes, they seemed very qualified
                        
                        
                            Was this provider's office too cold?
                        
                        
                            No, it was fine
                        
                        
                            Did you notice a foul odor when you arrived at this provider's office?
                        
                        
                            No, I didn't notice an odor
                        
                        
                            Did this provider ever dismiss your concerns as unimportant?
                        
                        
                            Sometimes, I usually have to convince them to look into the situation