Dr Michael D Hermesmeyer Dvm PC

Dr Michael D Hermesmeyer Dvm PC
Dr Michael D Hermesmeyer Dvm PC 5252 Yankee Road Saint Clair, MI 48079
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Consumer Feedback

(54 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
3.5 star average for Value
I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy. I love that they never cancel their appointments last minute here. I can always count on them to be there for me. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. My dogs love going to see him and being boarded there! Everyone on staff is kind and clearly love animals! They treat our dogs (and us) like family!
by Anonymous
September 26, 2011
I have been going to Dr. Mike for 22 yrs. He is the best! Always giving his best advise and helping to work with all situations. Staff is very friendly!
by Anonymous
August 30, 2011
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
Did you leave the office feeling satisfied with your visit?
Completely!
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was this provider's office easy to locate?
Fairly Easy
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
by Anonymous
August 09, 2011
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was there a designated area for your dog to go to the bathroom?
Yes, It was extremely convenient and well kept
by Anonymous
August 01, 2011
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
July 18, 2011
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this veterinarian answer all of your questions?
Every question I had was answered thoroughly
Are you going to visit this provider again?
Without a doubt!
by Anonymous
July 15, 2011
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Would you recommend this animal hospital to others?
I Already Have
Was this veterinarian gentle when caring for your pet?
Unbelievabley gentle, it is very apparant they truly care about pets well-being and comfort
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Absolutely I learned so much and received great information on ways to improve my pet's health
by Anonymous
July 12, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
June 14, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Does this provider treat their staff well?
Yes, they treat their staff with respect
Would you recommend this animal hospital to others?
I Already Have
by Anonymous
June 14, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider prominently display their diplomas or business license?
Yes
Did this veterinarian answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
June 08, 2011
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