Susan Schwartz, D.O.

Susan Schwartz, D.O.
ENT Voice & Sinus Center of Nevada 8985 S Pecos Rd, Suite 3B Henderson, NV 89074
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Consumer Feedback

(18 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
3.5 star average for Recommended
Value
3.5 star average for Value
Were you able to relax during your appointment?
Yes
by Anonymous
February 10, 2012
she is a total quack. went to her a couple of years ago. went back and forth for over a month. she was treating me for an ear fungus with antibiotics, why she would use antibiotics on fungus i have no idea. read an article in her office about a solution of alcohol and vinegar, cured it right up. she also told me i had a wart on my tonsils that she wanted to remove and was in a rush to schedule it. finally went to a recommended doctor, no wart. i guess a lot of office visits and a surgery pays a lot better. found her office wait time ridiculous along with the temperature she was keeping the office at in 110 degree weather
by unhappy
January 06, 2012
Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
Does this provider offer any coupons, discounts or promotions?
Yes
Did this provider rush your appointment?
Yes, I barely had any time to ask questions
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous
November 14, 2011
Was this ENT otolaryngologist's staff friendly?
Yes
Did this provider have reasonable prices?
They were decent, but not very affordable
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
Was this ENT Otolaryngologist friendly?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
September 12, 2011
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Was this provider late to your appointments?
No, they were on time
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
September 01, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
by Anonymous
June 02, 2011
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider seem irritated to be working with you?
No, they were polite
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous
April 11, 2011
They made the extra effort to make sure every question and concern I had was addressed. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time. This place is so fantastic about involving patients in their treatment method. They were curious about any input I had and took everything I had to say to heart. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered.
by ghost28
March 18, 2011
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