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Gateway Nursing Center

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Lenoir, NC

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Gateway Nursing Center
Gateway Nursing Center
(18 Reviews)
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2030 Harper Ave NW Lenoir, NC 28645
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Consumer Feedback

(18 Reviews)
Service
3 star average for Service
Environment
3 star average for Environment
Expertise
3 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Value
3.5 star average for Value
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.136.139
August 25, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.11.1
April 26, 2012
Did you spend a lot of time in the waiting room at this provider's office?
Yes, I had to reorganize my schedule
Was this provider's office clean?
It could have used some cleaning
Is this business handicap-accessible?
Yes, but it seemed extremely out-of-date
Was it easy to make an appointment with this provider?
No, it took a while
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
by Anonymous
February 17, 2012
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
Did this provider answer all of your questions?
No, I left confused and frustrated
by Anonymous
January 23, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Did this provider seem well-trained and experienced?
No, they weren't very knowledgeable
Was this provider's office easy to locate?
Only with clear directions
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
by Anonymous
January 12, 2012
Does this provider have a good professional reputation within your community?
Not really, it could be better
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Was this provider's staff friendly?
Friendly Enough
by Anonymous
January 03, 2012
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider have an entertaining selection of waiting room magazines?
Not at all! They were boring and outdated
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
by Anonymous
September 14, 2011
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Did you feel like this provider's office was understaffed?
Definitely, they had one person trying to do everything
Did this provider have bad breath?
It wasn't that bad, but It also didn't smell too fresh
Were the restrooms clean at this provider's office?
They weren't that clean, but weren't filthy
Was this provider late to your appointments?
No, they were on time
by Anonymous
February 26, 2011
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Map and Directions
2030 Harper Ave NW, Lenoir, NC 28645