Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. The waiting area here is extremely spacious. There is never overcrowding and everything is spaced appropriately. I was given a polite greeting when I walked in. It was nice to be acknowledged. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. They make sure to treat all their clients equally and without favoritism. I've always hated it when I've seen favoritism going on at other places I've visited. It's nice that it doesn't happen here.