Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider remember you by name?
No, I always have to remind them