Mark Jaffe, MD

Mark Jaffe, MD
Jaffe & O'Neill 6410 Rockledge Dr Ste 402 Bethesda, MD 20817
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Consumer Feedback

(71 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did this provider have reasonable prices?
Yes
Did this provider answer all of your questions?
Yes
by Anonymous
April 26, 2011
From the moment I walked in I felt that I was in a medical office, not an office dedicated to appearance and facial procedures. No plasma screens pitching the latest fillers. I had visited six dermatologists before I finally found Dr. Jaffee. He has been treating me for a chronic skin disease for over eight years and I highly recommend him. Dr. Jaffee is extremely knowledeable, skilled, and he has a wonderful "bedside manner", always cheerful and supportive. His staff is friendly and professional. . The practice does have a cosmetic service in an adjacent office; I appreciate the way they separate the medical from the cosmetic.
by MEV
April 14, 2011
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Was this provider late to your appointments?
No, they were on time
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
April 11, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider remember you by name?
No, I always have to remind them
by Anonymous
April 05, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was this provider friendly?
Yes
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
March 31, 2011
Would you recommend this provider to others?
Yes
by Anonymous
March 29, 2011
The office was easy enough to find. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. I considered their waiting area chairs to be pretty comfortable. I didn't mind waiting at all.
by Sue Cohen
March 28, 2011
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was this provider friendly?
Yes
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
March 24, 2011
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Are you going to visit this provider again?
Without a doubt!
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous
March 14, 2011
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
March 07, 2011
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