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Steven Ellis, MD

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Head & Neck Surgery of KC

Overland Park, KS

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Steven Ellis, MD
Head & Neck Surgery of KC
(71 Reviews)
> Get Phone Number & Directions
5370 College Blvd, Suite 100 Overland Park, KS 66211
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Consumer Feedback

(71 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider promptly return your phone calls?
Yes
by Anonymous
January 09, 2012
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Were the waiting room chairs comfortable at this ENT Otolaryngologist's office?
They were average
Are you going to visit this provider again?
If I need to, I'll return
Were you able to relax during your appointment?
Yes
by Anonymous
January 06, 2012
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider remember you by name?
No, I always have to remind them
Did you feel safe in this provider's care?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
January 06, 2012
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by Anonymous
January 02, 2012
I suffered from migraines for over eight years before discovering Dr. Ellis. Two neurologists told me that my CAT scans didn't reveal anything signifigant, yet Dr. Ellis took one look and said, ";You have a concha belosa and it can be fixed." One minor surgery later and I am virtually headache free. Dr. Ellis went on to explain that it is hereditary, and he was right; both of my girls had the same problem, and Dr. Ellis completed their surgeries, too.
by Lisa
December 20, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider promise services he/she couldn't provide?
A few, but not too many
by Anonymous
December 12, 2011
Was this provider's staff friendly?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this ENT Otolaryngologist use current and safe equipment?
Yes
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
December 08, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Was this provider's office too loud?
No, it wasn't too loud
Was this ENT Otolaryngologist able to diagnose your condition quickly?
Yes
by Anonymous
November 08, 2011
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
October 24, 2011
Does this ENT Otolaryngologist use current and safe equipment?
Yes; the equipment is very advanced!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Were the waiting room chairs comfortable at this ENT Otolaryngologist's office?
They were average
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
October 17, 2011
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Map and Directions
5370 College Blvd, Suite 100, Overland Park, KS 66211