Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider remember you and your circumstances at every appointment?
Yes
Did this provider listen to your input and concerns?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.