Brent Schlapper, DO

Brent Schlapper, DO
1015 N Stone St Ste A Deland, FL 32720
Add a Review

Consumer Feedback

(21 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous
August 30, 2011
They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here.
by JB
August 08, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this family doctor answer all of your questions?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
August 08, 2011
I love that I can count on them to work with me until they find a solution for my situation. Other places I've visited, seem to give up after they don't have an answer for me the first time, but not here. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all.
by paul whitehorn
July 18, 2011
Would you recommend this family doctor to others?
Yes
Were the waiting room chairs comfortable at this family doctor's office?
They were average
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
July 11, 2011
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous
June 21, 2011
Does this provider have a good professional reputation within your community?
Absolutely not, they are not trustworthy at all
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
June 06, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider offer flexible appointment times?
Yes
by Anonymous
June 01, 2011
Was this provider's office clean?
Yes everything was neat and sterile
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous
May 04, 2011
Was this provider's office too cold?
No, it was fine
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
March 17, 2011
Add a Review