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Dexter Koons, MD

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Dexter Koons

Pueblo, CO
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Dexter Koons, MD
Southern Colorado Pain Mgmt
(15 Reviews)
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400 W 17th St Pueblo, CO 81003
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Consumer Feedback

(15 Reviews)
Service
3 star average for Service
Environment
4.5 star average for Environment
Staff
3 star average for Staff
Recommended
4 star average for Recommended
I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. They always made sure that I wasn't in any pain. One of the first things I noticed about this business was the level of detail and attention to make the building handicap-accessible. Even the bathrooms were designed to be accessible with doors wide enough to accommodate wheelchairs and grab bars in the stalls. You could tell they really made an effort to accommodate people with all different needs.
by Bobby T.
September 09, 2011
Was the waiting area spacious?
No, it was rather cramped
by Anonymous
July 29, 2011
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
by Anonymous
June 22, 2011
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
Does this provider treat every client equally?
No, they definitely favor certain clients
by Anonymous
June 08, 2011
They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. One of my pet peeves is bad breath, and one thing that I have always noticed about this provider is that they never have bad breath. I've never even noticed a smell at all. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated.
by Raeann Rutledge
March 09, 2011
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Map and Directions
400 W 17th St, Pueblo, CO 81003