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Mark Silvert, MD

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Vallejo, CA

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Mark Silvert, MD
West Eurological Surgical Grp
(21 Reviews)
> Get Phone Number & Directions
1999 Sereno Dr Vallejo, CA 94589
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Consumer Feedback

(21 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Did you experience unnecessary pain during your visit?
Yes, I was in agony!
Was this urologist's office easy to locate?
Absolutely! It couldn't have been easier!
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
February 27, 2012
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did you experience unnecessary pain during your visit?
No
by Anonymous
February 06, 2012
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
December 28, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider promptly return your phone calls?
Yes
by Anonymous
December 06, 2011
Is this business handicap-accessible?
No, I didn't see any ramps or wheelchair accessibility
Is this business in a safe neighborhood?
Kind of, I didn't feel completely safe
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
December 05, 2011
I was retiscent to go...it would be a prostate biopsy. He talked me all the way through it and was jovial and comforting. His office staff is wonderful - very caring and full of spirit, easy to talk with and pleasant to be around. They, too, give you a sense of being all right. I will be going back for "routine maintenance" and look forward to the adventure. Gary Wright
by Gary
September 20, 2011
Does this urologist give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
August 26, 2011
Was this urologist friendly?
Yes
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Does this provider have helpful information available online?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did this urologist seem up-to-date with the current advancements in their field?
Yes
by Anonymous
August 15, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Were you able to get answers to simple questions from this urologist without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
June 24, 2011
They had one of the best magazine selections in their waiting room that I've ever seen at any doctor's office. There were so many new and interesting magazines to look through, and I barely noticed how much time had gone by before they called me back to see the doctor. I didn't experience any unnecessary pain during my visit, and I was amazed at how much better I felt after I left. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. They made the extra effort to make sure every question and concern I had was addressed.
by kent
May 24, 2011
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Map and Directions
1999 Sereno Dr, Vallejo, CA 94589