Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
Did this provider show attention to detail?
No, I was afraid they were going to forget something important
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would