Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation