Ross J Girvan, DPM

Ross J Girvan, DPM
Fredericksburg Foot and Ankle Center 1500 Dixon Street, Suite 201 FREDERICKSBURG, VA 22401
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Consumer Feedback

(94 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
The office was very easy to locate. I didn't have any trouble finding it at all. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. Dr Girvan is an excellent doctor and would HIGHLY recommend him to others.
by Darrell
January 26, 2012
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider use excessive foul language?
No
Was this provider's office too cold?
No, it was fine
by Anonymous
January 23, 2012
Beautiful office! Staff was super nice and professional. Dr. Girvan made me feel comfortable and took the time to answer my questions. He gave me treatment options and was the first Dr. to be able to cure a chronic problem I'd had for years. They always return my phone calls quickly. When comparing them to others I have visited for the same condition, they are among the best I have seen. I was seen on time. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. I would highly recommend Dr. Girvan to any of my friends and family.
by Celie
January 21, 2012
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
December 29, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
December 15, 2011
Did you feel safe in this provider's care?
Absolutely Not!
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Was this provider's office easy to locate?
No, I couldn't even find it with my GPS
Did this provider seem well-trained and experienced?
No, they weren't very knowledgeable
by Anonymous
December 03, 2011
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous
November 10, 2011
The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease. Their prices were very fair. The level of care you get for the price is outstanding.
by christa
November 08, 2011
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Anonymous
October 24, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
October 19, 2011
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