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Michael J Frank, DPM

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Michael J Frank, DPM
Family Foot & Ankle Associates of Maryland
(41 Reviews)
> Get Phone Number & Directions
7900 OLD BRANCH AVE STE 110 CLINTON, MD 20735
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Consumer Feedback

(41 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
3 star average for Value
Was the waiting area spacious?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
October 09, 2011
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
August 17, 2011
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
July 21, 2011
I have always been very happy with the care I have received from Dr. Frank. My family and I have been going to Family Foot & Ankle Associates for a number of years now and are always pleased with the service. I will continue to refer family and friends to Dr. Frank with any foot and ankle problems they have.
by Sheila N.
July 05, 2011
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous
July 04, 2011
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
by Anonymous
June 28, 2011
Does this provider always put the customer first?
Yes, they always put customers first
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Was this provider's office easy to locate?
Fairly Easy
Did this provider have reasonable prices?
Yes
by Anonymous
June 27, 2011
Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. They were very sympathetic to my situation, and made me feel cared for. I knew that I could count on them at all times. They paid close attention to me and all of my questions were answered. The staff was very helpful no matter how many times I called with a question or concern. They never made me feel uncomfortable for asking any question. The waiting room chairs were not the best I have seen, they could definitely use an upgrade.
by Ray
May 02, 2011
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
May 02, 2011
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
April 25, 2011
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Map and Directions
7900 OLD BRANCH AVE STE 110, CLINTON, MD 20735