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Robert Locastro, DPM

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Robert Locastro, DPM
(73 Reviews)
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111 Smithtown Byp Suite 103 Hauppauge, NY 11788
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Consumer Feedback

(73 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Was this podiatrist friendly?
Very! The most welcoming office I've visited!
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous
October 19, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
October 19, 2011
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
October 13, 2011
Does this provider remember you and your circumstances at every appointment?
Yes
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Was the waiting area spacious?
No, it was rather cramped
Was this provider's office easy to locate?
I got lost, but eventually found it
by Anonymous
October 03, 2011
I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. This provider has helpful information available online, which is really convenient. They have a good website and online presence. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance.
by rubey
August 22, 2011
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider remember you and your circumstances at every appointment?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
August 17, 2011
They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. They make sure to treat all their clients equally and without favoritism. I've always hated it when I've seen favoritism going on at other places I've visited. It's nice that it doesn't happen here. Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations.
by yvonne melendez
August 09, 2011
Did this provider have an entertaining selection of waiting room magazines?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
August 08, 2011
Was it easy to make an appointment with this provider?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was this provider's office too loud?
No, it wasn't too loud
Did this provider listen to your input and concerns?
Yes
by Anonymous
July 25, 2011
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
July 22, 2011
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Map and Directions
111 Smithtown Byp Suite 103, Hauppauge, NY 11788