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Hugh Xian, MD

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Hugh Xian, MD
South Shore Neurologic Associates
(15 Reviews)
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712 Main Street Islip, NY 11751
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Consumer Feedback

(15 Reviews)
Service
3 star average for Service
Environment
4.5 star average for Environment
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Expertise
5 star average for Expertise
Do you feel confident that this provider will work with you until a solution is reached?
Yes
Does this provider have helpful information available online?
Yes
Would you recommend this provider to others?
Yes
Did this neurologist answer all of your questions?
Yes
Does the provider's staff try to accomodate your schedule when booking appointments
Yes
by Anonymous xxx.xxx.33.153
March 06, 2014
Was this provider's office easy to locate?
Fairly Easy
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was this provider's office clean?
Yes! I was amazed at how clean it was!
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
by Anonymous xxx.xxx.241.55
November 21, 2013
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Was the waiting area spacious?
Yes, extremely spacious
Would you recommend this provider to others?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous xxx.xxx.241.55
September 25, 2013
I started seeing Dr. Xian in 2002. Back then, he was amazing. Anxious to help, anxious to work with me and ambitious with my care. Now, he's become so popular that he's over-booked and rarely available. The office staff is quick to push me off on his nurse practitioner instead of getting me an appointment with him. He's not interested in trying new things to help treat me and barely speaks to me while I'm in the exam room. It's become so frustrating that I've found a new doctor. I respect the man tremendously and appreciate how he helped me 10 years ago, but he's become too busy to offer the care I need now.
by Janine xxx.xxx.121.239
December 13, 2012
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
by Anonymous
October 08, 2011
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Map and Directions
712 Main Street , Islip, NY 11751