Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was this provider willing to stay open late to accomodate your needs?
Sometimes, but most of the time they don't