They always take that extra step to make me feel special. I always enjoy my appointments here. I got an appointment quickly. I've never had to wait too long. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. They made the extra effort to make sure every question and concern I had was addressed.